On the 24/7 Internet, a successful project never “goes to bed.” Whether it’s your own internal workflow system or a medical reference site featuring continually updated lifesaving information, your project will need regular maintenance, updating, patching, tweaking, tending and support. This is not a fault; it’s just a fact.

Over time, the initial ticket price of any software application proves to be but a fraction of the overall cost. As standards change, legal and security regulations evolve, browsers and devices rush to market, and the Internet environment itself morphs, software applications have to constantly change as well.

While your staff focuses on tomorrow’s content needs, experienced OBS personnel can tend your outward-facing production code to make sure your customers continue to have a positive experience.

For many of the sites we have produced, we offer high-level customer support, bug fixing, quality-assurance testing, change management, supervision of production and development teams, and employee training. Adapting our risk-averse and transparent production management techniques to maintenance, we stay in regular communication with you, involving team members on an as-needed basis to address problems.

Cost: Maintenance contracts generally involve a reasonable monthly retainer against an agreed-upon number of work hours.

Now that you've reviewed the project process, have a look at some of our additional services.

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