Case Study: Young's Effects Online (AACC)

Content Imperative: The lead author of the best-selling reference book series, Young’s Effects, sought to develop an international editorial board of eminent pathologists to extend his more than thirty years of research into a vital and growing global resource that is available not only to doctors, but to anyone whose life depends on the correct interpretation of a laboratory test.

Young’s Effects Online is now a comprehensive, current, multi-authored database site featuring the latest information on the effects of drugs, diseases, herbs, and preanalytical conditions on clinical lab tests. This information is a lifesaving resource. During beta testing, medical professionals changed prescriptions for their patients based on information found at Young’s Effects Online.

OBS's Role:

  • Business model development
  • Project management for an international author/editor group
  • Information design to merge multiple sites while preserving brand identity
  • Engineering of multi-author content management system (CMS) that functions both offline and online
  • Author and editor support and coordination
  • Online sales and marketing
  • Running focus groups
  • Managed hosting
  • International customer support (by telephone and e-mail)
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